A leading Facilities Management company has achieved a major breakthrough in fleet efficiency, safety, and cost reduction thanks to Crystal Ball’s award-winning SmartCam technology.
Faced with escalating costs, limited visibility, and outdated systems, the company’s fleet management team sought a digital transformation that could provide real-time transparency and support safer driving practices.
Their existing telematics setup lacked live GPS tracking and relied on manual account updates, leaving the team blind to critical issues such as speeding or misuse until after journeys were complete. Additionally, the old fob-based driver tracking system was slow, cumbersome, and offered little insight into driver performance.
The Solution: SmartCam Integration
To address these challenges, the company implemented Crystal Ball’s SmartCam 4G solution—an all-in-one fleet tracking and driver behavior system.
SmartCam combines dual-facing dashcams, real-time tracking, app-based driver ID, and digital defect reporting into one user-friendly platform, giving fleet managers complete visibility of operations.
The integration of camera footage with telematics data has provided immediate access to evidence in the event of incidents, strengthened insurance claims, and promoted better driver accountability.
Results That Speak for Themselves
Within six months of implementation:
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Insurance premiums were reduced by 34% per vehicle.
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Fleet transparency and compliance improved dramatically, with managers able to identify issues instantly and recognize top-performing drivers.
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Driver engagement increased, with monthly awards culminating in the company’s “Driver of the Year” celebration, sponsored by Crystal Ball.
Building on this success, Crystal Ball is now integrating AI-powered driver monitoring, capable of detecting fatigue, distraction, and unsafe behaviors, further reinforcing its role as a proactive fleet safety partner.
Watch the Full Case Study
🎥 Discover how Carlisle transformed its fleet operations and cut costs with Crystal Ball SmartCam.
👉 Watch the full video case study here: Customer Case Study - Carlisle Support Services