Fleet managers urged to address secondary-screens risks

April 30, 2025

Fleet managers are being advised to review their risk management policies in light of increasing concerns over driver distraction caused by in-car screens. FleetCheck has highlighted the growing presence of ‘co-pilot’ screens – entertainment displays for passengers – in premium vehicles, and their potential impact on road safety.

Peter Golding, managing director of FleetCheck, noted: “There is already research showing driver screen technology, such as Android Auto and Apple CarPlay, can dramatically affect reaction times behind the wheel. More recently, there have been similar findings about passenger screens.

He pointed out that, while the latest research doesn’t explicitly make the connection, such distractions can have effects comparable to alcohol or drug use, making them a serious concern.
FleetCheck suggests policies be updated to reflect this shift in cabin design, with some employers already implementing guidance on using voice commands. However, not all functions respond reliably to voice control, leaving drivers reliant on touchscreens.
Golding recommends fleets avoid vehicles with co-pilot screens altogether, as they provide no operational value and are hard to regulate safely in business use.
Experts suggest that a clause covering the use of in-car screens should be added to Fleet Driver Policies. Here's an example:

Fleet Driver Policy 'Screen-use' clause

This paragraph is an example of the type of clause that could be added to fleet driver policies, regarding the use of screens in-car and while driving.
Fleets are advised to check the exact wording with their legal/HR departments.

Use of In-Car Screens

All drivers must use in-car screens and associated technology in a manner that prioritises road safety at all times. Screens, including those used for navigation, vehicle controls, or connectivity (eg: Apple CarPlay, Android Auto), must only be operated when it is safe and legal to do so.

Where available, voice control functions should be used in preference to manual inputs. Drivers must not attempt to adjust settings, input navigation details, or interact with entertainment or communication systems while the vehicle is in motion, unless this can be done entirely hands-free and without distraction.

Drivers are prohibited from viewing any content unrelated to driving (e.g. video, social media, or messages) while operating a company vehicle. Any screen-based interaction that requires the driver to take their eyes off the road for more than a moment should be avoided while driving.

In cases where screen use is essential – such as operating climate controls – drivers must ensure this is done safely and preferably when the vehicle is stationary.

Failure to comply with this policy may result in disciplinary action.