Fleet Operations helps retail fleet cut high-risk drivers by 82%

June 25, 2026

A major UK retail fleet has reduced its overall fleet risk score by almost three quarters after introducing Fleet Operations' Risk e360 compliance platform.

The business, which operates 330 company cars, 10 light commercial vehicles and a sizeable grey fleet, turned to Fleet Operations after experiencing rising driving-for-work incidents, increasing insurance premiums and limited visibility over driver risk and compliance.

Within 12 months, the fleet's Risk Exposure Score fell from 71.3% to 18.4%, while the number of high-risk drivers dropped by 82%, from 216 employees to just 39.

The programme also delivered a 68% reduction in annual speeding tickets and licence penalty points, with compliance reaching 89.9% across all employee driver groups and 98% among company vehicle drivers.

Rather than relying on periodic licence checks alone, Fleet Operations combined live DVLA licence data, risk assessments, maintenance records, grey fleet compliance and driver training into a single reporting platform.

Drivers completed 522 risk assessments, 569 e-learning modules, more than 3,500 coaching sessions and 40 one-to-one on-road training sessions, while app-based vehicle checks enabled maintenance issues to be identified and resolved much earlier.

Increasingly, the biggest gains are coming from using live operational data to identify high-risk drivers before incidents occur, target coaching where it delivers the greatest benefit and demonstrate duty of care through continuous, measurable compliance rather than annual administration exercises.