Mercedes-Benz Vans has introduced a free digital preventative maintenance tool for its midsize and large commercial vans to help minimise fleet downtime. The Van Uptime Monitor Digital Extra gives fleet operators real-time insights into vehicle condition, allowing them to plan workshop visits proactively and avoid unexpected breakdowns.
The system delivers alerts in three levels: basic maintenance tips, repair recommendations, and urgent warnings. If a serious fault is detected, the Mercedes-Benz customer assistance centre calls the customer directly to coordinate service support.
Sagree Sardien, head of sales and marketing at Mercedes-Benz Vans, said: “The central performance promise to our commercial customers is the maximisation of the uptime of their vehicles. With the Van Uptime Monitor Digital Extra, we take this one step further.”
The monitor links the vehicle to its management company and authorised workshops, providing live diagnosis data to maintain operational reliability and boost fleet efficiency.